Privacy Policy of fanteam.com
This Website collects some Personal Data from its Users.
Owner and Data Controller
- Scout Ltd (hereinafter referred to as "Owner") is the licensed operator and data controller for UK users, regulated by the UK Gambling Commission. Contact email: [email protected];
- Scout & Co. Ltd (hereinafter referred to as "Owner") is the licensed operator and data controller for non-UK users, regulated by the Malta Gaming Authority. Contact email: [email protected].
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name, last name, gender, date of birth, phone number, address, country, email address, ZIP/Postal code, User ID, Cookies, Usage Data and Data communicated while using the service. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
User's data and documents will be retained by Owner for a minimum of 5 years after the business relationship has ended or after the date of the last transaction, in accordance with legal and regulatory requirements. Data and documents older than 3 years will be archived. A User who has closed their account may contact support to request that their account be anonymized and personal details removed, subject to retention requirements. However, personal data related to financial transactions or due diligence will be retained for a minimum of 5 years after the end of the business relationship or the last transaction and may be retained for an additional period if required by law or competent authorities. No retention guarantee is provided for insignificant data such as interim results or unplayed lineups, unless such data is linked to financial transactions or regulatory compliance, in which case it will be retained for at least 5 years.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Analytics, Platform services and hosting, Managing contacts and sending messages, Handling payments, Hosting and backend infrastructure, Interaction with live chat platforms and Registration and authentication. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies and Usage Data.
Hotjar
The Owner uses Hotjar in order to better understand our Users’ needs and to optimize this service and experience. Hotjar is a technology service that helps Owner better understand our Users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what Users do and don’t like, etc.) and this enables Owner to build and maintain our service with User feedback. Hotjar uses cookies and other technologies to collect data on our Users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized User profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Contacting the User
Contact form (this Website)
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: address, country, date of birth, email address, first name, gender, last name, phone number, User ID and ZIP/Postal code.
Mailing list or newsletter (this Website)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. User’s email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address, first name and last name.
SumoMe Mailing List or Newsletter (Sumo Group Inc.)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. User’s email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address, first name and last name.
Handling payments
Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Neteller (Paysafe Group PLC)
Neteller is a payment service provided by Paysafe Group PLC. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Paysafecard (Prepaid Services Company Limited)
Paysafecard is a payment service provided by Prepaid Services Company Limited. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Skrill (Skrill Ltd.)
Skrill is a payment service provided by Skrill Ltd. Personal Data collected: various types of Data as specified in the privacy policy of the service.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Easy Payment Gateway
Easy Payment Gateway is an online gateway for multiple payment solutions and credit card acquirers. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Trustly
Trustly Group AB (corporate identity number 556754-8655) is an authorized Swedish payment institution under the supervision of the Swedish Financial Supervisory Authority (Finansinspektionen). Personal Data collected: various types of Data as specified in the privacy policy of the service.
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services is a hosting and backend service provided by Amazon.com Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service.
DigitalOcean (DigitalOcean Inc.)
DigitalOcean is a hosting service provided by DigitalOcean Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Hetzner (Data centre)
Hetzner Online GmbH is an Internet hosting company and data center operator based in Gunzenhausen, Germany. Personal Data collected: various types of Data as specified in the privacy policy of the service.
BMIT (Data centre)
BMIT is an international data centre, located in Malta. Personal Data collected: various types of Data as specified in the privacy policy of the service.
LeaseWeb (Data centre)
LeaseWeb is a cloud hosting provider with offices in Europe, Asia and the United States. The company offers hosting-related services: dedicated servers, colocation, cloud hosting, content delivery network and hybrid solutions.Personal Data collected: various types of Data as specified in the privacy policy of the service.
Interaction with live chat platforms
This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Olark Widget (Habla, Inc.)
The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc. Personal Data collected: Cookies, Data communicated while using the service and Usage Data.
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
SparkPost (Message Systems, Inc.)
SparkPost is an email address management and message sending service provided by Message Systems, Inc.. Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.
MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC. Personal Data collected: email address, first name and last name.
Platform services and hosting
These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, User registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
WordPress.com (Automattic Inc.)
WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host this Website. Personal Data collected: various types of Data as specified in the privacy policy of the service.
Registration and authentication
By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Website will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Google OAuth (Google Inc.)
Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network. Personal Data collected: various types of Data as specified in the privacy policy of the service.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. Please, refer to the Withdrawals section of the Terms & Conditions for the details of the withdrawal process.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
As part of our commitment outlined in the Privacy Policy of our gaming operator platform, Owner ensures that Users can effectively exercise their rights, as detailed below:
- Contacting Owner: For inquiries or requests related to User rights or our Privacy Policy, Customer Support team is available to assist and ensure the protection of privacy rights.
- Accessing Personal Data: Users can request access to the personal data Owner holds about them. The Owner will provide this information in accordance with the timelines set by data protection laws.
- Rectifying or Updating Information: Should Users find any personal data Owner holds to be inaccurate or incomplete, they can ask for corrections or updates. The Owner will promptly address these requests.
- Data Portability: Users are entitled to a copy of their personal data in a commonly used and machine-readable format. Upon request, Owner will deliver this data within the requested timeframes.
- Erasure (Right to be Forgotten): Users wishing to have their personal data removed from our systems can initiate this process, in compliance with our legal obligations.
- Lodging a Complaint: In the event of a perceived violation of privacy rights, Users have the right to file a complaint with the appropriate data protection authority or regulatory body. While Owner encourages contacting Owner directly to resolve any issues, Users may also choose to escalate the matter externally.
Cookie Policy
This Website uses Cookies. To learn more and for a detailed cookie notice, the User may consult the cookie policy.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject. Data Subject The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies
Small sets of data stored in the User's device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Website, if not stated otherwise within this document. Latest update: September 13, 2024.